Thanks for your order which has been received. We appreciate your custom.
If you have purchased online classes, you will receive class access details and links by e-mail, typically within 24 hours.
If you have purchased a physical product, you will receive a notification when your order is shipped. The delivery estimates are as follows from when the item is marked shipped: UK 2 to 3 days, Europe 5 to 7 days, Rest of World 2 to 3 weeks.
If you have purchased digital downloads, you can access your downloads by clicking on the ‘Get Digital Purchases’ link in the order confirmation e-mail. If you have cannot see an order confirmation e-mail, please check your junk/spam folders in your e-mail account. Please note that there is a limit on how many times files can be downloaded, so it is best to download them to your computer to watch from there.
Please note that the files cannot be downloaded to Apple mobile devices such iPhones or iPads but will play instead using up a download. You should therefore download the files to a PC or Mac, then transfer to your device using iTunes. Alternatively the files can be downloaded to Dropbox to watch across all devices.
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If you wish to be added to our mailing list to receive notification of new products, courses and special offers, then please use the sign up form at the bottom of this page.